Network Status

The below indicates our current Network and Service Status:
 
CURRENT STATUS: OK 
2022-06-27 @ 2:00 PM EST
>> All services restored and online.
2022-06-27 @ 1:50 PM EST
>> Teams have isolated the issue, and services should be fully restored in a few minutes.
2022-06-27 @ 1:12 PM EST
>> We are experiencing an issue in our data centre, impacting calls and device registrations.
All teams are engaged to resolve the issue as quickly as possible.


 PHONE SERVICES
  • Phone Services (home, business, PBX)
    • Registrations: OK
    • Inbound Calls: OK
    • Outbound Calls: OK
  • Virtual PBX (Cloud PBX)OK 
    • Call QueuesOK 
    • BLF: OK 
 OTHER SERVICES
  • Billing Portal: OK
  • Real Softphone: OK
  • Support Portal: OK
  • Toll-Free: OK
  • User Portal: OK
  • Virtual Fax
    • Inbound: OK
    • Outbound: OK
  • Voicemail: OK 
Our systems maintenance window is daily from 3:00 AM - 4:00 AM EST.

COVID-19 has seen unprecedented call volumes around the globe, as people school and work from home... and as businesses shift from brick-and-mortar locations to online and telephone based services.  Our team has been working around the clock on our new platform, which will bring added capacity, features, redundancy and stability to your VoIP Much experience.